How to Create & Manage a Perfect Customer Experience Tanggal: 29 Maret 2017 Tempat: JS Luwansa Hotel Jakarta Harga tiket masuk: Rp. 1.250.000 How to Create & Manage a Perfect Customer Experiance Facing the trend of mobile and internet, and speaking about the traditional concept of quality and service as selling points is not enough. New differentiation is needed and customer experience is the answer. Customers who experience an interesting experience, tend to provide positive information to other consumers. Word of Mouth, opportunities for the company to get more customers. Have you build your company customer's experience? Objectives:
  1. Understanding the level of customer expectations
  2. Creating an emotional and rational connection in order to create customer loyalty
  3. Build customer experience as a new marketing strategy
Benefits:
  1. 2 times coffee break
  2. Lunch
  3. E-certificate
  4. Doorprize
Info dan kontak: Nadia (Marcom@shiftindonesia.com, 087873820366) REGISTER NOW > www.opexcon.com/registration Limited seats, Buy 2 and Get 20% Discount!